THIS IS A PRINT-ME DOCUMENT!
 

THE PURCHASE PROCESS

You have contacted SUNSTAG (Reg.) and asked a million questions. Your rapport with Dixie is excellent and you have decided that SUNSTAG (Reg.) is YOUR kennel and you want to buy your puppy from them. There is sometimes a long wait; are you patient enough to wait until Dixie feels she has the right puppy just for you, your lifestyle and the environment you have to offer? If so, you must keep in contact--perhaps not daily, but at least every few weeks, as things can change dramatically. The litter you were waiting for might not have the gender you want or Dixie has evaluated and designated the puppies to (1) Show potential homes, (2) returning families, then (3) new families...you could be in the "new" category...and she does not find one just right for YOU. BUT, that does not necessarily mean the roster is first-come/first-served within those categories either.

The selection of a puppy for a family is based on so many feelings it would be impossible to outline that process. What we do is send an announcement to all families regardless of their "category" informing them of the birth of a litter and requesting affirmation of the family's continued interest in a puppy. Only after receiving that hearty "YES" do we request that the Reservation Fee be made. The Reservation Fee is $750.00, non-refundable, but it is transferable to another litter if the right puppy for YOU is not found in the current litter, and it is deducted from the Purchase Price for your puppy. This Reservation Fee can be made by Personal Check, Money Order, or PayPal (the latter is preferred). Over the following weeks, all local families are invited to come visit, view and play with the puppies, and make tentative selection--the final selection is made by the breeder. We will take your choice into consideration, of course, but sometimes there are nuances that would make the puppy unsuitable for--let us say--a family with small children, an older retired couple, etc. Dixie Knows!!! And, as an added bonus, so do the puppies. Most puppies make their own choice known and Dixie listens.

Local pick up is around the 10- to 12-week timeframe. We need to know that you have arranged your schedule to be home with the new puppy at least 2 full days AFTER picking him/her up. This gives the family time to assess the puppy's signals for the need to go outside and for the family to recognize those signals. About 90% of the time, the SUNSTAG (Reg.) puppy is housebroken; you just need to watch and listen while the puppy "trains you"... Also, bring a friend with you to drive so you can hold puppy to start the bonding process, or bring a crate for puppy to travel home in--it is safer for him/her and for you, the chauffer!


On the other hand: If you are getting a SUNSTAG (Reg.) puppy shipped to you. Here are some requirements.

AIR DELIVERY

First, we suggest you purchase the #300 crate, shipping packet and a pad (optional) from one of the following suppliers:
    All Pets, 1-888-738-6388; catalog at http://www.allpets.com/
    Jeffers General, 1-800-533-3377 (M-F 6AM-10PM, Sat/Sun 7AM-930PM CST); catalog at http://www.1800jeffers.com/
    Doctors Foster & Smith, 800/826-7206; catalog at  http://www.drsfostersmith.com
    Master Animal Care, 1-800-346-0749
    R.C. Steele, 1-800-872-3773 orders, 1-800-872-4506 customer service; catalog at http://www.rcsteele.com

Second, you must order and pay for the crate and have it drop-shipped directly to us no less than one month before puppy will be shipped to you:
    Dixie Howell-Hirsch
    SUNSTAG IRISH WOLFHOUNDS
    One Sunstag Run/P.O. Box 777
    Silverado, CA 92676-0777
    Cross Streets: Silverado Canyon Road and Ladd Canyon Road
    Must Call Ahead: 714/649-2770 for Gate Code.

Third, it is preferred that YOU come get your puppy and it can travel home on your airline ticket. If we are shipping, let us know the best time of day for you to go to your closest airport--and which one that is. We will research flights to find the most convenient possible providing it is non-stop (or direct, one-stop) and in the cool of the evening in the summer; the warmth of the day in the winter. Most airlines have flying restrictions due to weather, size and equipment. As we are quite familiar with flying our puppies, we'll take care of this.

Fourth, the Health Certificate is $45.00, which we will add to your "bill" just before we ship. We will prepay the shipping for you, but you must reimburse us once the puppy is in your hands. The transportation total will be on the Way Bill attached to the crate. This amount can be a PayPal (sunstag@cox.net) transfer or by personal check.

Fifth, bring someone with you to drive you home, or return puppy to the crate for safety during the drive home.


 

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SUNSTAG (Reg.) IRISH WOLFHOUNDS
Dixie Hirsch ... P.O. Box 777 ... Silverado, CA 92676-0777
Phone/FAX: (714) 649-2770
E-Mail: dixie@sunstag.org  //    URL: www.sunstag.org